Terms & Conditions



  • We accept Mastercard, Visa, AMEX & Paypal


  • Please note that pre-orders cannot be cancelled. An ETA will be provided before you purchase the item/s.
  • Orders are dispatched as a whole so if you purchase an available item with a preorder item, the available item will be sent when the preorder item arrives. If you wish for the available item to be sent right away, please contact us on orders@blackboho.com.au. *Additional postage charges may apply.

Damaged Goods

  • We take every precaution to ensure that your item is shipped to you in good condition. All products leaving our store are inspected and in tact prior to shipment.
  • If you are delivered a package that looks damaged, please report this immediately to the delivery person.  
  • If the items you have received are damaged or faulty, we will process a refund if it cannot be replaced.


When returning an item/s, it must follow these conditions:

  • items must be returned in original condition
    • Be unused and in the same condition you received them.
    • Items that have been worn, cannot be returned.
    • Have no fake tan, make up or other marks.
    • Not smell of cosmetics, perfume, deodorant, washing powder or other products
    • Have all original labels and tags attached.
  • Full priced items can be exchanged or reimbursed for store credit.
  • Unfortunately, we do not offer refunds unless the item is damaged or faulty and it cannot be replaced.
  • Sale items are final, and cannot be exchanged/reimbursed for store credit.Sale items can only be refunded in cases where the product is faulty or exchanged if the incorrect item is received.


  • Discounts are strictly valid for the time period stated and are not redeemable in conjunction with other offers and/or other discounts codes. Please ensure you enter your discount code before checking out. If you don’t enter your discount code upon checkout you won’t be refunded the difference afterwards.

Feel free to contact us with any inquiries on returns@blackboho.com.au

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